General Policy
AliServices Pro provides access to digital learning materials that become available immediately after enrollment. Because the content is delivered online and can be accessed right away, refund requests are handled under specific conditions.
Trial and Evaluation
After purchase, participants are encouraged to review the platform, explore initial lessons, and assess whether the program meets their expectations.
A refund request may be submitted within five (5) calendar days from the date of purchase.
This period is intended as a short evaluation window.
Usage-Based Consideration
Refund eligibility is not determined only by time, but also by how the course has been used.
Requests may be reviewed based on:
• how much of the course content has been opened
• whether learning materials were actively used
• time spent engaging with lessons
• interaction with exercises or tasks
The more extensive the usage, the less likely a refund can be approved.
Situations Where Refunds May Not Apply
Refunds may not be granted in the following cases:
• significant portion of the course has already been completed
• learning materials have been fully accessed
• the request is made after the evaluation period
• dissatisfaction is based on expectations not aligned with course scope
This policy ensures fairness while protecting the value of the educational content.
Payment Return Process
If a refund request is approved, the payment will be returned using the original payment method.
Processing time typically ranges between 7 and 14 business days, depending on the financial provider.
Responsibility Before Purchase
Participants are encouraged to review course descriptions and ensure that the program matches their needs before completing a purchase.
AliServices Pro provides clear information about course content to help learners make informed decisions.
Support Contact
For refund requests or questions related to this policy, participants may contact us via email.